A case is a full report of a workplace injury or an incident involving an employee (patient). The case is usually created in an initial visit (encounter) with the patient, and is then linked to subsequent visits. A case links all follow-up visits (encounters), restrictions. accommodations, conditions, and nature of injury information. All of the documents pertaining to the case are grouped together within the chart for reporting purposes. In this course, we will be reviewing creating an Absence Management Case.